Recently I was asked by an organizational client to solicit feedback on several of their key leaders, as part of their leadership development effort for these individuals. The question was raised: “What do you think has more impact on developing our leaders: peer feedback, manager feedback, or employee feedback?”

In today’s post, I briefly discuss my thoughts.

Newsweek published a fabulous article on Steve Jobs’ creative genius a few months ago. The top 10 tips from his playbook follow. They are very insightful, and can be helpful for any of us embarking upon a opportunity which commands “out of box” thinking and management of a creative process. These tips are not for every situation within an organization; however, when trying to stimulate and inspire new “green field” ideas, they are spot on…

Whether you are the CEO, a product manager, a team leader, or an individual contributor, I have found the most successful individuals are those that actively and sincerely solicit input, help and ideas from others in their organizations. Now, this is not the proverbial “obligated ask” – I am referring to those individuals that seek out and get additional heads and hands on board with their initiatives.

This takes time, effort, patience and a true desire to BUILD A TEAM from all levels of the organization. Many attempt to do this, perhaps because they have been told they “need to.” However, the leaders who master the art of true inclusiveness will build a network which will become a tremendous asset in their careers if done with purity of intention. A few tips:

Remembering 9-11-01. An incredible pause in all our lives. So much hate and so much love.

I shared this yesterday, and the response was so strong, I wanted to post here, as well…

What really is the ‘X’ factor in business? We all know there is one – it is that “thing” that successful executives and leaders have that simply sets them apart from the pack. It is more than just solid performance, track records, and business acumen. It is that extra “something.”

Lack of trust appears to be a common challenge among teams. Why is this? Competition within the organization, overzealous individual ambitions, and prior historical experiences all factor into this being the case. Yet, when we look this harsh reality in the eye, can we move forward. We must work to understand and appreciate our differences, and our experiences up until now. We must reveal our individual and collective vulnerabilities. Only through a conscious process of building trust, can our teams optimize their effectiveness.

Over the past several months, I have lead numerous leadership development workshops for my corporate clients. We have discussed many different aspects of how to effectively lead through building and implementing strategically aligned plans, unifying our boards, leadership and sales teams, embracing and leading through transformational change, and how we as leaders need to stay centered and aligned to set powerful examples. It has been incredibly rewarding. We all learned from one another and shared insightful experiences around the topic of leadership.

While recently visiting my parents, I had the opportunity to witness the utmost of customer service in action. What frightened me is how surprised I was – when did expecting stellar service go by the wayside?

The simplest of exchanges resulted in a raving fan and delighted customer. It is amazing what happens when an individual LOVES what he/she does and is committed to being the BEST in the service he/she provides. What so many of us could learn from this example! If this is the standard approach of a Sears delivery team, this could perhaps be a turnaround in the making.

The crisis of the U.S. debt ceiling has taken over all our media channels. It is an issue which cannot be avoided or ignored. The inability of our country’s leaders to come to an agreement on how to move forward threatens the stability of our economy, our security, our credit rating, and potentially even the strategic financial future of the world.

As a business person, I can’t help but wonder why basic business principles can’t be applied to this situation. Those of us in business (and those managing our own households) must embrace reality regularly. We have to make brutally tough decisions every day. Funds are not unlimited; trade-offs must be made and faced. There is no magic button to push…no giant bank in the sky from which to borrow.

A few basic business thoughts for our government leaders to consider:

Our world is facing indisputable and daunting challenges. When we bring these issues home – to our own organizations, teams, and personal scenarios – they become even more real. Our security, on every level – our freedoms, our financial well being, the future for our children, and our own professional directions – stands at risk. Today I talk about how passionate curiosity, battling hardened confidence, team smarts, a simple mindset, and fearlessness play a role in leading change and achieving success.