This updated post is being offered again by popular demand of my clients and avid readers. This article was spawned from several recent experiences of my clients, of what I will term ‘shady integrity.’ Much has been written about integrity. In fact, in the hundreds of team meetings and board retreats I have facilitated, integrity is, seldom, NOT […]
Recently, I have been engaged with a few organizations and teams who are struggling to build good working environments. We have all heard the adage ‘team work makes the dream work’ and this most certainly is true. Most of us have been members of teams and organizations that were, in a word, dysfunctional. No one was happy. …
Over the past several years, there has been an onslaught of E-friendly, organic, and 100% natural products and services being offered. I have been a fan of Whole Foods Market since it was founded back in 1980 in Austin, Texas. They have built a credible and reliable brand for their strict standards relative to the products they offer. Does this really matter? I mean…does this translate to real ROI??
Recently I was having dinner with two very dear and special friends at my favorite Dallas neighborhood bistro, Parigi. As always, we launched into an open, authentic and passionate conversation. We were bantering about how strong personal and business relationships thrive and survive, in an increasingly turbulent, competitive and stressful world. We were wondering…is there 1 quality that makes the difference?
We can learn something from everyone – of this I am certain. Many of you know how diligently I follow the New York Times column, “The Corner Office”. Recently, Amy Astley, editor-in-chief of Teen Vogue, was his executive interview. Her philosophy is interesting and current. What are folks looking for from today’s workforce and budding executive ranks?
A friend of mine recently wrote an interesting and compelling column revolving around her perspective on the role love plays in business. So, in light of the Valentine’s Day holiday, we explore the power of passion and love in the workplace – and what does this have to do with Alignment?!
A few years ago I offered a similar article, and due to multiple client requests, I am reposting it. In this day and age, we are constantly being tested and challenged with every decision and judgment call. Doing the right thing is often the first casualty. When do we “go to the funeral,” even though the person we are honoring will never even know we are there?
Bull & Bear Essentials offers an excellent list of top ten tips for success in life. These tips were consolidated from a series of interviews which Barbara Walters conducted with four billionaires. Those who have heard me speak over the past few years and/or read my blogs will recognize some familiar themes. I have highlighted those which resonate with a few key points from my recently published book, “Is This Seat Taken?”
Newsweek published a fabulous article on Steve Jobs’ creative genius a few months ago. The top 10 tips from his playbook follow. They are very insightful, and can be helpful for any of us embarking upon a opportunity which commands “out of box” thinking and management of a creative process. These tips are not for every situation within an organization; however, when trying to stimulate and inspire new “green field” ideas, they are spot on…
While recently visiting my parents, I had the opportunity to witness the utmost of customer service in action. What frightened me is how surprised I was – when did expecting stellar service go by the wayside?
The simplest of exchanges resulted in a raving fan and delighted customer. It is amazing what happens when an individual LOVES what he/she does and is committed to being the BEST in the service he/she provides. What so many of us could learn from this example! If this is the standard approach of a Sears delivery team, this could perhaps be a turnaround in the making.