This past week I took Lulu (my precious rescue schnauzer) to our family lake house in Arkansas. This particular year, I decided to reach out to a few old friends to reconnect. What I learned from these women, and from this beautiful exchange, was worth writing about and sharing with you…as it does apply to life and to business.
Recently I was having dinner with two very dear and special friends at my favorite Dallas neighborhood bistro, Parigi. As always, we launched into an open, authentic and passionate conversation. We were bantering about how strong personal and business relationships thrive and survive, in an increasingly turbulent, competitive and stressful world. We were wondering…is there 1 quality that makes the difference?
This past weekend we watched the acclaimed performance of Meryl Streep in The Iron Lady, the movie depicting Margaret Thatcher’s life. As most of you probably know, the movie is a series of flashbacks from the Prime Minister’ life and her impact on history. Her life story is remarkable on many levels. I took away four quotations from the movie, which I believe to be applicable to each of our lives today, and wanted to share with my readers.
We can learn something from everyone – of this I am certain. Many of you know how diligently I follow the New York Times column, “The Corner Office”. Recently, Amy Astley, editor-in-chief of Teen Vogue, was his executive interview. Her philosophy is interesting and current. What are folks looking for from today’s workforce and budding executive ranks?
A few years ago I offered a similar article, and due to multiple client requests, I am reposting it. In this day and age, we are constantly being tested and challenged with every decision and judgment call. Doing the right thing is often the first casualty. When do we “go to the funeral,” even though the person we are honoring will never even know we are there?
Bull & Bear Essentials offers an excellent list of top ten tips for success in life. These tips were consolidated from a series of interviews which Barbara Walters conducted with four billionaires. Those who have heard me speak over the past few years and/or read my blogs will recognize some familiar themes. I have highlighted those which resonate with a few key points from my recently published book, “Is This Seat Taken?”
While recently visiting my parents, I had the opportunity to witness the utmost of customer service in action. What frightened me is how surprised I was – when did expecting stellar service go by the wayside?
The simplest of exchanges resulted in a raving fan and delighted customer. It is amazing what happens when an individual LOVES what he/she does and is committed to being the BEST in the service he/she provides. What so many of us could learn from this example! If this is the standard approach of a Sears delivery team, this could perhaps be a turnaround in the making.
The pursuit of knowing yourself. Many of you who follow my writings and services, know how vital I believe true self-awareness is to us as leaders. This principle is also one of the foundations of a dear friend’s new and fabulous book, “If You Will Lead”, based in Rudyard Kipling’s beloved poem “If-“.
Character is like a tree and reputation like its shadow. The shadow is what we think of it; the tree is the real thing. ~ Abraham Lincoln What makes up our shadow and our tree? As Barbara Walters would say: “What kind of tree do we want to be?” What is holding us back?