Category: Organizational Alignment

7 Reasons to Hire a Leadership Coach or Consultant

With all the everyday pressures of our careers, some wonder why even hire a leadership coach? It may appear to be ‘just more thing’ on a long list of ‘to do’s. In fact, not too long ago, executives who hired an executive or leadership coach were looked down upon as ones that were on their way out.

That was, and still is, obsolete thinking.

There are many reasons that have helped raise the profile of the leadership development industry. Yet, what can a person really hope to gain from work with a leadership consultant or coach?

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Storytelling in Business?

I believe in the power of stories. In fact, as many of you know, my first book is a compilation of stories of the people I have met along my journey who have taught me so much just through living their lives and how they intersected with mine. Each and every one of us haev the opportunity to learn and teach through our lives. It was incredible to read in The New York Times, the perspective of a world-class CEO and his integration of stories into day to day business.

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The Question of Trust

Trust can often been an illusive component in business. We have all been privvy to empty conversations, vapid meetings, and glad-handing all void of true trust in the other person/persons in the room. From what many of my clients share, the pervasiveness of social media and technology in business can help or hinder trust in an organization. So, what can we as leaders do to foster a culture of trust in our organizations and between our teams?

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What Did You Have to Say About Alignment, Inc. in 2011?

To be in greatest service to our clients, we must listen and heed to their needs and wants. Thus, we want to thank our clients who participated in our annual Alignment, Inc. client satisfaction feedback survey. Your feedback is valued and will factor into our approach and ongoing services this year. In the spirit of transparency, we want to share the high-level results with each of you. We welcome additional feedback by simply commenting to this post.

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The 10 Commandments of Steve

Newsweek published a fabulous article on Steve Jobs’ creative genius a few months ago. The top 10 tips from his playbook follow. They are very insightful, and can be helpful for any of us embarking upon a opportunity which commands “out of box” thinking and management of a creative process. These tips are not for every situation within an organization; however, when trying to stimulate and inspire new “green field” ideas, they are spot on…

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Little Roy and Big Fred – Customer Service on Steroids

While recently visiting my parents, I had the opportunity to witness the utmost of customer service in action. What frightened me is how surprised I was – when did expecting stellar service go by the wayside?

The simplest of exchanges resulted in a raving fan and delighted customer. It is amazing what happens when an individual LOVES what he/she does and is committed to being the BEST in the service he/she provides. What so many of us could learn from this example! If this is the standard approach of a Sears delivery team, this could perhaps be a turnaround in the making.

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Basic Business for Our Country – Really?

The crisis of the U.S. debt ceiling has taken over all our media channels. It is an issue which cannot be avoided or ignored. The inability of our country’s leaders to come to an agreement on how to move forward threatens the stability of our economy, our security, our credit rating, and potentially even the strategic financial future of the world.

As a business person, I can’t help but wonder why basic business principles can’t be applied to this situation. Those of us in business (and those managing our own households) must embrace reality regularly. We have to make brutally tough decisions every day. Funds are not unlimited; trade-offs must be made and faced. There is no magic button to push…no giant bank in the sky from which to borrow.

A few basic business thoughts for our government leaders to consider:

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The Motivation to Act

This past week I had the incredible opportunity to see and hear His Holiness, the 14th Dalai Lama, along with Sister Helen Prejean, of Dead Man Walking fame, and Vincent Harding, a long-time civil rights activist who worked tirelessly with Martin Luther King. The energy in the room was palpable. Whether you agree with their passionate positions on non-violence or not, their solidarity around tolerance, compassion and love is undeniable; and many of their messages are universal truths.

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