Bull & Bear Essentials offers an excellent list of top ten tips for success in life. These tips were consolidated from a series of interviews which Barbara Walters conducted with four billionaires. Those who have heard me speak over the past few years and/or read my blogs will recognize some familiar themes. I have highlighted those which resonate with a few key points from my recently published book, “Is This Seat Taken?”
Whether you are the CEO, a product manager, a team leader, or an individual contributor, I have found the most successful individuals are those that actively and sincerely solicit input, help and ideas from others in their organizations. Now, this is not the proverbial “obligated ask” – I am referring to those individuals that seek out and get additional heads and hands on board with their initiatives.
This takes time, effort, patience and a true desire to BUILD A TEAM from all levels of the organization. Many attempt to do this, perhaps because they have been told they “need to.” However, the leaders who master the art of true inclusiveness will build a network which will become a tremendous asset in their careers if done with purity of intention. A few tips:
Lack of trust appears to be a common challenge among teams. Why is this? Competition within the organization, overzealous individual ambitions, and prior historical experiences all factor into this being the case. Yet, when we look this harsh reality in the eye, can we move forward. We must work to understand and appreciate our differences, and our experiences up until now. We must reveal our individual and collective vulnerabilities. Only through a conscious process of building trust, can our teams optimize their effectiveness.
While recently visiting my parents, I had the opportunity to witness the utmost of customer service in action. What frightened me is how surprised I was – when did expecting stellar service go by the wayside?
The simplest of exchanges resulted in a raving fan and delighted customer. It is amazing what happens when an individual LOVES what he/she does and is committed to being the BEST in the service he/she provides. What so many of us could learn from this example! If this is the standard approach of a Sears delivery team, this could perhaps be a turnaround in the making.
The concept of building a support system through collecting hundreds of cards at a networking event or even adding hundreds of names to your Facebook page is questionable. Let’s face it, when someone takes your card at an event, what is the percentage of time that you follow-up with them, or vice versa? That’s right…only […]