A lot has been written about the use of silence in selling, negotiating, and in all sorts of business scenarios. There is a good reason for that! There comes a point in almost any sales pitch or negotiation when the other person should be talking AND there comes a point when no one should be […]
This weekend a few friends and colleagues voiced frustration to me about the added pressures of the holidays. Most everyone loves the holiday season, yet there is that ‘extra stuff’ each of us needs to get done! Shopping, wrapping, delivering, mailing, charity shifts, dinner parties, and travel plans are just a few added responsibilities. And then we have our […]
Among the sages Ralph Waldo Emerson pursued on his visits to Europe was the notoriously difficult Thomas Carlyle, Scottish essayist and historian. One evening, he called upon Carlyle and was given a pipe, while his host took one himself. They sat together smoking in perfect silence until bedtime, and upon parting shook hands cordially thanking […]